ニュース

Novel Coronavirus Infection Control and Prevention at KAAT Kanagawa Art Theatre (Updated on December 1)

2020-12-01

Thank you very much for your continuous supports for KAAT Kanagawa Art Theatre.

KAAT Kanagawa Art Theatre has reopened since July 14th and has conducted the following infection control and prevention policies.

We would like to ask for your kind understanding and cooperation.

 

(1)On Your Visit

On your arrival, please register with ”LINE COVID-19 Notification System” of Kanagawa prefecture or fill out our ”Visitor Card”, which can be downloaded from HERE. (The card is also available at the theatre.)
HERE is the detailed information about ”LINE COVID-19 Notification System” of Kanagawa prefecture.
※We shall not use personal data for the other purpose.

 

We kindly ask that guests refrain from visiting the theatre if

- you feel unwell

- you have a fever higher than normal average temperature or above 37.5 degrees Celsius or coughs

- you have been medicated within the last 14 days for a fever and/or poor physical conditions

- you have sneezing and/or runny nose

- anyone close to you such as family members, friends, or colleagues at workplaces has had or been suspected of the novel coronavirus infection

- you have entered Japan within the last 14 days prior to the show from countries and regions listed on the Government of Japan Quarantine measure.

※Please refer to the information on Ministry of Foreign Affairs of Japan.

 

■ On your arrival

- There will be infrared thermography equipment installed at the theatre entrances. If there is suspicion of a fever, guests will be subject to temperature checks. For guests who have a fever of 37.5 degrees Celsius or higher, they will not be admitted into the theatre, and tickets will be refunded.

- It might take a longer time to enter the theatre due to thermographic inspection. We ask our guests to plan extra time for your arrival. We may regulate exiting guests depends on the show.

- We ask for your kind cooperation for regular sanitizing. Liquid soaps at the restrooms and hand sanitizers inside the theatre are installed.

- You will be required to wear a face mask at all times inside the theatre. Guests without a face mask will not be admitted into the theatre.

- We ask our guests to come to the theatre in clothing that would allow for their own temperature control, as the heating inside the theatre may be less effective due to increased frequency of air ventilation.

- Please bring your own drink. Vending machines are located on the 3rd floor of the theatre.

- We ask for your cooperation for maintaining a sufficient distance, at least 1m, between yourself and the other guests and for refraining from conversing, eating or drinking.

- Please refrain from eating inside the theatre (excluding drinking or restaurants).

- We ask for your cooperation for maintaining a sufficient distance when the other guests take seats on your row.

- Please refrain from conversing at all times inside the theatre for preventing the infection.

- We ask for your cooperation for flushing toilet with the lid closed.

- Allow theatre staffs to speak to a guest who seems to feel unwell during the show.

- We will humbly decline gifts, letters, or flowers for the actors.

- Please kindly refrain from greeting actors at the stage door or around the theatre.

 

(2)Infection Control and Prevention at KAAT Kanagawa Art Theatre

■ Sufficient ventilation

Theatre facilities are obligated to be fully equipped with air conditioning infrastructures in accordance with the laws and regulations and utilize air conditioning systems with opening door and windows, to absorb sufficient external air into the theatre.

 

■ Thorough sanitizing and cleaning

We install liquid soaps at the restrooms and alcohol sanitizers inside the theatre.

We conduct intense cleaning of the doorknobs, the handrails, the seat armrests, which are highly exposed to the public, by disinfectant.

We set stepping disinfection mats at the theatre entrances.

 

■ Maintaining a sufficient distance

We set clear partitions for droplet prevention at the ticket counters and the reception.

We ask for cooperation for maintaining a sufficient distance among the guests by setting signs to draw your attentions inside the theatre. In addition, on entering and exiting, some regulations may occur to prevent congestion.

Some facilities in the lobby such as sofas, tables are temporarily removed.

 

■ Conducting temperature inspection

There will be infrared thermography equipment installed at the theatre entrances to inspect all guests’ temperature.

 

■ All staffs wearing face masks

All staffs at the theatre wear face masks while serving guests.

 

■ Care for health control of the actors and staffs

All actors and staffs are taking the utmost care for health control by frequently conducting washing and sanitizing hands and fingers, and daily temperature check.

 

■ Please kindly note that the following services will be suspended.

- Food and beverage services at the theatre buffet

- Cloakroom

- Rentals of blanket and opera glasses

- Coin lockers

- Hand dryers at the restrooms

- Watering fountains

 

 

(3)About KAAT Kanagawa Art Theatre

■ We collect the contact information of the guests to purchase ticket(s) on door.

We ask the guests who purchase ticket(s) on door to fill out the “Visitor Card” to contact in the case of attending a show where an infected guest is confirmed. We shall not use personal data for the other purpose.

 

■ Ticket refunds

We will refund tickets for our guests who have purchased ticket(s) and have poor physical conditions. (Updated on October 21st)

 

We will announce any further updates on productions plans or our infection control and prevention on our home page, in the light of the novel coronavirus infection pandemic or the policies of the Government of Japan and/or Kanagawa prefecture.

 

We thank you in advance for your kind understanding and cooperation for preventing the spread of infection.